Returns & Cancellations
To cancel an order, Buyer should email firstname.lastname@example.org immediately. On orders that are for standard, stock non-custom Products, if the cancellation is received prior to shipping the order then Buyer may receive a refund for the full cost of the order minus a 10% restocking fee.
Buyer shall inspect all Products within fifteen (15) days after receipt by Buyer. All claims for shortages, defects, or other non-conformities shall be made in writing to email@example.com by Buyer within fifteen (15) days after receipt by Buyer. Failure to notify Seller in writing of any claim within such fifteen (15) day period shall constitute an irrevocable acceptance of the Products and an admission by Buyer that such Products comply fully with all terms, conditions and specifications of the corresponding order. Products shall be deemed acceptable if they conform in all material respects to samples accepted (or deemed accepted) by Buyer without regard to whether such sample varies from any applicable specifications. In all cases, shipping charges will not be refunded, and Buyer must pay any shipping charges associated with returning shipped Products to Seller.